Terms and conditions

This is an automated translation

The School is a project of Gelderland PubliConcept and uses the Delivery of PubliConcept, being the General Conditions Thuiswinkel.org.
The PDF file can be download [256 KB]. This PDF is in Dutch

Terms IDIS
These General Conditions of the Dutch Home Shopping Organization established in consultation with the Consumer Coordination in the context of the Self-Talk (CZ) of the Social Economic Council and took effect as of January 1, 2009.

1. Definitions
2. The company
3. Applicability
4. Offer and Agreement
5. Right of withdrawal, (7) costs, (8) exceptions
9. The Price and (10) Conformity and Warranty
11. Delivery and implementation (12.13)
14. Complaints
15. Disputes and (16) business guarantee
17. Additional or different terms
18. Your privacy

Article 1 - Definitions
In these conditions shall apply:

Entrepreneur: The natural or legal person who is a member of the Dutch Home Shopping Organization and products and / or remote services to the consumer;
ConsumerMeans the natural person not acting in the exercise of professional or business and enter into a distance contract with the entrepreneur;
Distance contract: An agreement under which an entrepreneur by the organized system for distance selling of products and / or services, to conclude the agreement exclusive use of one or more means of distance communication;
Technology for remote communication: Medium which can be used to conclude a contract, without consumer and business simultaneously in the same area have come together;

Reflection: The period within which the consumer can exercise his right of withdrawal;
Right of withdrawal: The ability for consumers within the waiting period to waive the distance;
Day: Calendar;
Transaction Duration: A distance contract relating to a range of products and / or services, the delivery and / or purchasing is spread over time;
Durable medium: Any means that the consumer or business information to enable it to him personally is directed to store in a way that future consultation and unaltered reproduction of the information stored

Article 2 - Identity of the operator
PubliConcept
trading under the name / names: De Gelderse School and ProfComputers.nl

Residency-& visiting address:
Hogenakker 29
6903ZR Zevenaar, the Netherlands

Telephone: +31 (0)316-340763
E-mail: info@degelderseschool.eu

Chamber of Commerce number: 09176462
VAT Number: NL081826795B02

For questions, comments and complaints, our customer service is at work between 9:00 hours - 17:00 hours;
phone number 0316-340763 or email:
customerservice@degelderseschool.eu.

These general conditions apply to any offer of the entrepreneur and on any concluded agreement on the distance between businesses and consumers. Before the distance contract is concluded, the text of these general conditions made available to consumers.

If this is not reasonably possible, before the distance is closed, indicate that the general conditions for the entrepreneur to see and at the request of the consumer as quickly as possible, be sent free of charge.

If the distance is electronically closed, notwithstanding the preceding paragraph and before the distance contract is concluded, the text of these general conditions electronically to

consumers are made available so that by the consumer in a simple way can be stored on a durable medium.

If this is not reasonably possible, before the distance contract is concluded, indicated where the general conditions in electronic form and be aware that at the request of the consumer electronically or otherwise will be sent free of charge.

In the event alongside these general conditions also specific product or service conditions are, is the second and third paragraph shall apply and the consumer in case of conflicting terms always rely on the applicable provision for the most favorable is.

Article 4 - The offer

1. If an offer of limited duration or in terms of qualification, it explicitly stated in the offer.

2. The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to a proper assessment of the offer by the consumer as possible. If the contractor uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer is not binding on the entrepreneur.

3. Each offer contains such information, that the consumer is clearly the rights and obligations, to the acceptance of the offer are attached. This concerns in particular:
o The price includes taxes;

o any costs of delivery;

o how the agreement will be achieved and what actions are necessary therefor;

o whether to apply the right of withdrawal;

o the method of payment, delivery or performance of the contract;

o The deadline for accepting the offer, or the deadline for the maintenance of price;

o the level of the rate of distance communication if the cost of using the technique of distance communication are calculated on a basis other than the basic rate;

o If the agreement after the adoption is filed, and how these consumers to consult;

o how the consumer before the conclusion of the contract by him popular acts can get informed, and how he can recover before the deal was made;

o any language which, in addition to Dutch, the contract may be entered;

o the conduct to which the entrepreneur has subjected and the way the consumer can conduct electronic consult, and

o the minimum duration of the distance in case of an agreement which seeks to continuous or periodic delivery of products or services.

Article 5 - The Agreement

1. The agreement is subject to the provisions of paragraph 4, to stand at the moment of acceptance by the consumer of the offer and meet the corresponding conditions.

2. If the consumer has accepted electronic properties, the entrepreneur immediately confirm the receipt of electronic acceptance
supply. Until receipt of this acceptance has not been confirmed, the consumer may rescind the contract.

3. If the agreement is created electronically, the entrepreneur take appropriate technical and organizational measures to protect the electronic transmission of data and he creates a secure web environment. If the consumer can pay electronically, the operator with appropriate safety precautions.

4. The operator can - within the law - to inform the consumer can meet its commitments, and of all those facts and factors relevant to a sound conclusion of the distance. If the operator under this investigation was justified in the agreement not to go, he is motivated entitled to refuse an order or request or special conditions to the implementation.

5. It will be in the product or service to consumers the following information in writing or in such a way that the consumer in an accessible way can be stored on a durable medium, send:
o a. The visiting address of the establishment of the business where the consumer complaints,

o b. the conditions and how the consumers of the withdrawal right can be exercised, or a clear message regarding the exclusion of the right of withdrawal;

o c. information about existing after sales service and guarantees;

o d. in Article 4 paragraph 3 of these conditions include information, unless the operator this information to the consumer has already provided before the implementation of the agreement;

o e. the requirements for termination of the agreement if the agreement has a duration of more than one years or is indefinite.
6. If the entrepreneur is committed to providing a range of products or services, the provision in the previous paragraph applies only to the first delivery.

Article 6 - Right of withdrawal upon delivery of products

1. When purchasing products, the consumer to the contract without giving any reason to dissolve for 14 days. This period starts the day after receipt of the product by or on behalf of consumers.

2. During this period, the care of the consumer product and packaging. He will be the product only to the extent unpacking or use to the extent necessary to assess whether it wishes to maintain the product. If he his right of withdrawal, he delivered the product with all accessories and - if reasonably possible - in the original condition and packaging to return the entrepreneur, the entrepreneur according to the instructions provided clear and reasonable.

Article 7 - Costs for refund

1. If the consumer exercises his right of withdrawal, will not exceed the cost of returning to his account.

2. If the consumer has paid an amount, the entrepreneur this amount as soon as possible and within 30 days after the withdrawal or return or refunds.

Article 8 - Exclusion of withdrawal right

1. If the consumer has a right of withdrawal, the operator may only be submitted entrepreneur clearly excluded in the offer, at least in time for the conclusion of the contract stated.

2. Exclusion of the right of withdrawal is only possible for products:
o a. by the entrepreneur to have been made to specifications of the consumer;

o b. that are clearly personal in nature;

o c. which by their nature can not be returned;

o d. which can quickly spoil or expire;

o e. whose price depends on fluctuations in the financial market on which the entrepreneur's control;

o f. for individual newspapers and magazines;

o g. for audio and video recordings and computer software that the consumer has broken seal.
3. Exclusion of the right of withdrawal is only possible for services:
o a. on accommodation, transport, catering or leisure to carry on a specific date or during a specified period;

o b. the supply with the express consent of the consumer is started before the reflection has passed;

o c. betting and lotteries.

Article 9 - The price

During the period mentioned in the offer, the prices of the products and / or services not increased, except price changes resulting from changes in tax rates. Notwithstanding the preceding paragraph, the operator products or services whose prices are tied to fluctuations in the financial market and where the operator does not control, with variable prices.
This attachment to fluctuations and the fact that any set target prices, are in the range indicated. Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.

Price increases from 3 months after the conclusion of the contract only if the entrepreneur and has agreed that: a. This result

of laws or rules, or b. the consumer has the power to terminate the agreement at the date the increase takes effect.
The supply of products or services mentioned prices include VAT.


Article 10 - Compliance and Warranty
The entrepreneur's winning in the products and / or services meet the contract, the specifications mentioned in the offer, the reasonable requirements of soundness and / or usefulness and at the date of the conclusion of the agreement existing legal provisions and or government regulations. By the trader, manufacturer or importer as a 'guarantee scheme does not affect the rights and claims that consumers in respect of a failure in the fulfillment of the obligations of the employer may assert against the employer under the Act and / or the distance.

Article 11 - Delivery and implementation

It will be the greatest possible care taken when receiving and carrying out of orders and products in assessing applications for services. The place of delivery is the address that the consumer has made known to the company.
Subject to what is stated in Article 4 of these terms and conditions listed, the Company accepted orders expeditiously but not later than 30 days unless a longer run delivery has been agreed. If delivery is delayed, or if an order or partial can be implemented, the consumer receives them within one months after he has placed the order message.

Consumers in this case the right to terminate the contract without cost, and any right to compensation. In case of dissolution in accordance with the preceding paragraph, the employer the amount that consumers paid as soon as possible and within 30 days after termination, back pay. If delivery of an ordered product proves impossible, the operator will endeavor to make available a replacement item. By the delivery will be clear and comprehensible manner reported that a replacement item is delivered. For replacement items can not exclude the right of withdrawal.
The cost of return shipment are borne by the entrepreneur. The risk of damage and / or loss of products is based to the time of delivery to consumers in the business, unless otherwise expressly agreed.

Article 12 - Duration transactions

1. The consumer may contract for an indefinite at any time denounce this purpose agreed termination notice rules and a maximum of one Mon
2. A contract for a fixed time has entered a period of up to two years. If it is agreed that the silence of the consumer distance contract will be renewed, the agreement will continue as a contract of indefinite duration and will continue after the notice of the maximum contract amount to one months.

Article 13 - Payment

Unless subsequently agreed by the consumer, the amounts to be paid within fourteen days after delivery of the goods or in case of an agreement to provide a service, within 14 days after issuance of the documents relating to this agreement.

When selling products to consumers in general terms may never a prepayment of more than 50% are stipulated.
If payment is agreed, the consumer may not assert any rights regarding the implementation of the relevant order or service (s) before the agreed payment has occurred.

The consumer has the duty to errors in data supplied or specified payment promptly to notify the operator. In case of default by the consumer, the operator subject to legal restrictions, the right to advance to the consumer made known to charge reasonable costs.

Article 14 - Complaints

The entrepreneur has a well-publicized complaints and deals with complaints under the complaints procedure. Complaints about the performance of the contract must within a reasonable time, fully and clearly described and submitted to the operator, after the consumer has found the defects. When entrepreneur complaints within a period of 14 days from the date of receipt answered.

If a complaint is a foreseeable longer processing time demands, by the operator within the period of 14 days responded with a message of welcome and an indication if the consumer can expect a more detailed answer.

A complaint about a product, service or service by the operator can also be submitted via a complaint form on the consumer page of the website of the Dutch Thuiswinkel Organisatie. www.thuiswinkel.org

The complaint is then both the entrepreneur and the Dutch Home Shopping Organization sent.
If the complaint can be resolved by mutual agreement creates a dispute that is susceptible to the dispute.

Article 15 - Disputes

Agreements between the entrepreneur and the consumer which these general conditions apply, only Dutch law. Disputes between consumers and entrepreneurs on the creation or implementation of agreements relating to such business by supplying or supplied products and services, may, subject as provided below, both the consumer and trader disputes submitted to the Commission Thuiswinkel , PO Box 90600, 2509 LP The Hague (www.sgc.nl).

A dispute by the Disputes Committee discussed only if the consumer his complaint within a reasonable time to the operator's request. By three months after the dispute arose, the dispute in writing to the Complaints Board to be valid. If the consumer wants to submit a dispute to the Disputes Committee, the entrepreneur is bound by this choice. When the entrepreneur that wants to do, consumers will end within five weeks after a request by the operator in writing, writing, to speak if he so desires or the dispute will be treated by the competent court. The entrepreneur learns the consumer choice within the period of five weeks, then the entrepreneur is entitled to submit the dispute to the competent court.

The Arbitration Committee's decision under the conditions as laid down in the Rules of the Arbitration Board. The decisions of the Arbitration Board is as binding advice. The Disputes Committee will not deal with a dispute or discontinue, if the

entrepreneur receivership is granted, the state has become bankrupt or its business has actually ended, before a dispute by the Committee on the session and addressed a final decision is made.

If the next one Thuiswinkel Geschillencommissie other approved or dispute with the Foundation for Consumer Affairs (SGC) or the Financial Services Complaints Institute (Kifid) member arbitration committee has jurisdiction over disputes concerning essentially the method of sale or service on the remote Thuiswinkel Disputes Commission has exclusive jurisdiction . For all other disputes or other approved by SGC Kifid member arbitration committee.

Article 16 - Warranty Industry

The Dutch Home Shopping Organization will, quickly, the obligations of the operator to the consumer, in respect of a to him by the "Commission Thuiswinkel imposed binding opinion on where these entrepreneurs are not obligations within the time period prescribed in the binding opinion is fulfilled . The takeover by the Dutch Home Shopping Organization obligations of the operator is suspended if and to the extent that binding opinion within two months of the date thereof in accordance with the Rules of the Arbitration Board for review and submitted to the court is forfeited by the force of res range from the verdict which the court has declared ineffective binding opinion. For purposes of this guarantee requires that the consumer a written appeal to this end, the Dutch Home Shopping Organization and that his claim to the operator over to the Dutch Home Shopping organization.

Additional or different terms of these provisions may not be detrimental to consumers and should be put in writing or in such a way that the consumer in an accessible way can be stored on a durable medium.

Article 18 - Amendments to the terms and conditions Thuiswinkel

The Dutch Home Shopping Organization will not change these general conditions in consultation with the Consumer. Changes in these conditions are effective only after it published an appropriate way, with the proviso that appropriate amendments for the duration of an offer to the consumers most favorable determination will prevail.

Dutch Home Shopping Organization Address: PO Box 7001, 6710 CB EDE, the Netherlands.

De Gelder School respects the privacy of all visitors to its site and ensures that the personal information you give us will be treated confidentially. We only use your information to process your order quickly and efficiently process and deliver.

Only if you have prior approval, we will use your data for sending mailings and / or e-mailings with information about our company and our offers. You have the right, the transmission of these mailings and e-mailings at any time that suits you stop to turn. In e-mailings by you electronically sign, in every e-mailing is a afmeldregel and recorded by a click on that rule is the logoff realized. In mailings to notify you in writing.

De Gelder School will your personal information to third parties and will only sell the (much needed) information available to third parties involved in the execution of your order. Here you must think of us in turn by the carrier or postal service for delivery to your name and address need.

If you complete an order in Gelderland The School uses SSL (Secure Socket Layer) technology. This security technique is virtually impossible for unauthorized persons to access information to see or use.

Why De Gelder School your information needs:
We have your name, e-mail address, delivery address and payment information required for processing and handling of your orders.Alleen if you give consent, we store this information and the details of your order (s) so we can at can advise on deals and offers that may interest hebben.De your order information and data on the use of our website and shop from all our customers together allow us, site shop and continue to develop and implement improvements, so you there with even more fun using it.

Cookies
Cookies are small pieces of information that your browser stores on your computer. We use them to recognize you at a subsequent visit to the website or webshop. So we can gather information about the use of our services and to further optimize and adjust to your preference. You can set your browser so that you when you visit our site and our store does not receive cookies.

If you have questions about our Privacy Policy, information about your data or your data if you want to change, please e-mail to:
klantenservice@degelderseschool.nl

Clarification:
When you visit our website or our web server automatically recognizes your domain name, or your e-mail address.
When you visit our site we keep:

- Your email address when you post messages / questions on this website
- Your e-mail address if you communicate it to us
- Your email address if you participate in discussion forums / chats / blogs
- Your e-mail address when you download, place orders with us
- Any information you have voluntarily provided (bijv.onderzoeksinformatie and / or site registration)

The information is only used internally and is never given to other organizations for commercial or other purposes

On this site we use cookies (a cookie is a small file sent by an Internet server that is on the hard drive of your computer. This file keeps track of the visited Internet site and contains some information about your visit)
- To record information sessions, including information on what you add to your shopping list
- For when you next visit our site to be informed of new developments that might interest you
- The content and presentation of the site to adjust based on your browser type or other information sent by the browser

We have no partnerships or special relationships with third parties on the Internet.

We have appropriate security measures to avoid loss, misuse or alteration of information that we receive on our site.

How to contact us regarding our privacy policy?
If you wish to comment on our privacy policy, please contact us by email: klantenservice@profcomputers.nl
Or by phone: 0316340763

About communication by e-mail
If you in the future not wish to receive e-mails from our company, please contact us at the above address.

About communication by letter
If you give us via the web your postal address, you will only receive the information you have requested, to the address you have notified us.

About communication by telephone
If your phone notifies you via the web, our company will only call you if necessary to inform you about the orders you have placed online.

If you have not addressed advertising and / or commercial phone no (more) to receive, you can submit via the website of the Infofilter: http://www.infofilter.nl

Our company may use consumer information for new purposes that have not been covered in our "privacy policy". In that case, we will contact you before using your data for these new purposes to notify you of changes to our regulations for the protection of personal data and to offer you the chance to refuse your participation .

On request we will allow visitors to our site to access the information we keep on them. If you want access to this information, please contact us at the above address.

Upon request we offer visitors to our site the opportunity to correct information that we keep on them to correct. If you wish to enhance your personal information, please contact us at the above address.

If you find that our site does not comply with our privacy policy, please contact our company at the above address.